General

Troubleshooting Canvas, First Steps
At any point, if you are having technical issues with a course in health care innovation, please feel free to email course support. But your issue may be re...
Wed, 19 May, 2021 at 8:39 AM
Course Videos Will Not Load
In rare cases, you may find that one or more video segments are not loading in your course. You may get a blank screen, or a message in the embedded video p...
Wed, 19 May, 2021 at 8:39 AM
Taking Screenshots
Video segments like lectures and interviews often include information-rich slides. Some are embedded in the downloadable PDF transcripts that appear on each...
Wed, 19 May, 2021 at 8:39 AM
Exporting Course Content
Many Health Care Innovation courses allow you to export select materials from Canvas, including: Most required and supplemental readings The text of page...
Thu, 30 May, 2024 at 11:14 AM
Access Microsoft Office 365
Students, faculty, and staff at the University of Pennsylvania have access to Microsoft Office 365, including tools commonly used for courses in health care...
Thu, 7 Oct, 2021 at 11:34 AM